NM Rail Runner Header
spacer
spacer
spacer
Title News  & Events

NMRX Launches Passenger Text Alert System

Get Texts on Delayed Trains Sent Directly to Your Phone

(Albuquerque, NM – June 21, 2010) - The New Mexico Rail Runner Express is launching a new passenger text message alert system to inform riders of significant train delays.  

“This new texting system is really going to make it easier for our regular Rail Runner riders to better gage their time”, said Dewey Cave, Interim Executive Director, Mid-Region Council of Governments. “We want to make the experience of commuting by rail as seamless as possible for those who rely on public transportation. This is another way to keep our passengers informed with the most up-to-date information.”

How to Receive Text Message Alerts from the NM Rail Runner Express

To begin receiving text message alerts about train delays from the New Mexico Rail Runner Express, you must first log onto: www.nmrailrunner.com and click on the “Text Alert” tab to sign up for the service. You will also be given the option of deciding for which trains you would like to receive text messages. 

Only sign up for the trains you wish to receive text messages

  • Your internet service provider or pager/cellular carrier may charge a “per-message” fee. It is strongly recommended that you contact your service provider BEFORE subscribing to Text Alerts.

  • You may cancel your subscription at anytime by replying STOP to any text message you receive.

  • You will only be notified about delays that are 10-minutes or longer.  Delays are considered approximate.  Trains can make up time in route, so please arrive at stations several minutes before the new estimated departure. 

  • During times of significant delays or cancelations, you may receive a recorded phone call with more specific information about the delay.

  • Your phone number will not be shared with any other parties.  You will only receive information about delayed trains.

  • Text messages will only be sent during the Customer Service operating hours.  Monday-Friday 6 a.m. - 9 p.m., Saturday 8 a.m. - 8 p.m. and Sunday 9 a.m. - 8 p.m.

· 

Sign Up NOW!

Contacts: 

Show all News and Events

spacer
spacer
© Copyright 2006 New Mexico Rail Runner All Rights Reserved | Contact | Site Credits